EcoCare Teststation Düsseldorf

I understand the mixed results but this was my experience with them. This is the second time I use their 24H PCR Service. In both times I received the result in less than 24 hours (first time after 14 and second time after 20 hours) However this time the employee put the issue number of my passport on the test instead of the passport number. I called the hotline and the customer service was friendly and gave me a kind of "emergency email" where I sent a picture of my passport and the corrected version was sent back to me within 15 minutes.

Last time I needed my test get done very quickly while visiting Germany and I was indeed very lucky to find EcoCare. Staff was really helpful and understanding, showed that they do understand when people are in need, specially in these crazy times when you never know what might surprise you. I got my test results even earlier then I was supposed to and they made my day less stressful. I would definitely recommend their service to anyone. They are very professional, reliable and fast in delivering results when you need it. Exactly what you need in times of pandemic, price wise as well.

Do not use if you need to receive your results in a certain time!!! This company is scamming customers by offering higher prices for faster tests, but they do not have any idea where your test is! I paid for a 12 hour test and not 20 hours later still no result. Every time I call the customer service they tell me my result will be sent "within the next 15 minutes" but it has still not arrived. Clearly they have no idea what is the situation and where the test is. AVOID AT ALL COSTS!!!!

I booked a 24 h PCR the test online, no extra charges for putting my Pass ID in the results, the entire process lasted less than 15 minutes and the PCR results were delivered in less than 12 hour. Great service!!